Vom Hause Stan

SHIPPING TERMS AND CONDITIONS

We ship our puppies using airlines because it is the fastest & safest way to transport our puppies from our place to yours, especially if you live far away or in another state. Our puppies are shipped in an airline-approved plastic pet kennel that we customize depending on the weight of the puppy, the distance, or the duration of the journey. They ride in a special climate-controlled & pressurized compartment on the plane which is no different from the cabin. They are not in the same compartment as the passenger luggage.
Our shipping crates are clearly marked with colorful “LIVE ANIMALS” and “UP” stickers. We mark the crates clearly with the destination airport, the confirmation number, the phone & the address of the customer. When we know that a puppy is going to be shipped, we play with them in the crate prior to shipping so they are used to it. They have never shown fear of the crate. We put lots of food & plenty of water in the shipping crate. The water provides all the moisture the puppy needs during delivery. One reason we do this is in case, in the unlikely event the puppy should get stuck at an airport overnight (because of connecting flight trouble), we don’t have to worry if they have enough to eat or drink. Although traveling is not that hard on them, we do not like to make them spend any more time than absolutely necessary in transit. For this reason, we also look for the shortest route & always schedule direct flights if possible.

We have 2 options:

1) Nanny Shipping

We can deliver your new puppy DIRECTLY into your arms using Experienced Airplane Nannies or I can personally come to Airport in your city. This is the safest, most reliable, and least stressful way for your new puppy to be delivered to you. We take your puppy on board with us and we can give him/her the attention needed. We want the best possible care for your puppy! We use Alaska Airlines. The customer will pay only for the nanny’s flight ticket and $100 for the puppy’s flight ticket. No other fees for delivery.

2) Cargo Shipping

For the domestic and international pet travel & pet moving, we are using the services of the company “Across the pond pet LLC” because of being professionally trained worldwide in document verification for all pet travel needs.